Why was the discount not applied to my order?
Many of our sales require a coupon code that needs to be entered manually at checkout. Coupon codes will be listed on the banner, in your email, or on our social pages. Some discounts may require an order minimum which is calculated on product total before shipping/sales tax charges.
Can I get the discount if an item I previously purchased is now on sale?
No, sales and discounts do not apply to previous purchases.
The product I want to purchase is on sale but out of stock, can I get the discount when it’s back in stock?
Discounts are only valid on in-stock merchandise, while supplies last.
Can I use a coupon code more than once?
There is a limit of one coupon code use per customer.
What is the expiration date of your products?
All Chris Christensen liquid products are 'best before' 36 months after the manufacture date. A good rule of thumb is that any product without an expiration date (like cosmetics) is shelf stable for 3 years from the time of manufacture, as long as they are stored at room temperature in a dark location. Additionally, it is important to note that if products freeze or are exposed to extreme heat, it may alter their functionality and performance.
How do I find the expiration date for your products?
The expiration date for our products can typically be found on the bottom of the bottle, on a white sticker with a batch number. This batch number typically appears as a series of numeric characters (e.g., XXXXXXX). Once you have found the batch number, please contact our customer service team for further assistance. Our knowledgeable representatives will be happy to assist you in identifying the expiration date of your product and addressing any questions or concerns you may have.